Job Profiles
- Accountant
- Bookkeeper
- Call Center Agent Inbound
- Call Center Agent Outbound
- Collections Agent
- Data Entry
- Graphic Designer
- Link Builder
- Pay Per Click Campaign Manager
- Programmer
- Search Engine Optimizer
- Virtual Assistant
- Webmaster
- Other
Call Center Outbound
Traffic Support is one of the top call centers in Cebu with the infrastructure in place to handle your outbound call center needs. Currently our office boasts redundant connectivity including an IPLC, reliable voice and data networks, and excellent on-site management. Take advantage of predictive dialing or loading data into an autodialer to further automate your sales process.
Most important to any campaigns success is the quality of the people. Our 3 step interview process culminates with client approval before any agents is allowed to start a campaign.
Our outbound call center services can be separated into 4 categories.
Lead Generation
- Typically used to sort through uncertain data and produce leads for the sales team.
Sales
- Telemarketing professionals calling customers or prospects.
Appointment Setting
- Set conference calls, meetings, or sales calls.
Collections
- Call customers regarding overdue bills and outstanding invoices.
We partner with each client to build out sales manuals, scripts, and objection references for each campaign. With customized web based customer relationship management software we keep track of key metrics (call time, call volume, closes) and are able to quickly benchmark each agents performance in real time. Call recording and other functionalities are also available. Traffic Support has an understanding of how to build a call center solution for each of the above categories
Most important to the success of any campaign is the quality of people. It was no accident that we opened a call center Philippines, with the 3rd largest English speaking population in the world, similar educational structure, and an understanding of Western culture.
